Sheraton Surabaya Hotel

ex. Sheraton Surabaya Hotel & Towers

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Sheraton Surabaya Hotel

Free Wi-Fi
Parking

IDR 50000 per stay

Luggage storage

Luggage storage

Locker room

24-hour

Late check-in

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Situated near a zoo and a stadium, this deluxe hotel comprises 348 rooms next to Museum Sempoerna, Surabaya's Zoo and Tugu Pahlawan. Since 1995, it has been hosting guests in the center of Surabaya.

The property boasts central location minutes away from Gubeng train station. Set within a 10-minute walking distance from Surabaya city center.

A shopping mall and a market are located nearby.

Sheraton Surabaya Hotel is within a 15-minute drive to Juanda airport.

Rooms

This hotel comprises of premium deluxe single room, signature junior suite and signature double room that come with soothing décor as well as a dining area, cable TV with on-demand movies, a private safe, data ports and a work desk. The rooms command a sweeping view over the city. They feature bathrooms with a spa bathtub, a shower and slippers.

Eat & Drink

Guests can unwind in the traditional restaurant, which serves light local cuisine. Coffee and tea are offered in the café bar. Soto Cak Pardi and Imperial Chinese Restaurant are located within 200 meters away.

A full breakfast is served at affordable prices. 

Services

Sheraton Surabaya Hotel provides guesets with room service, free shuttle service and laundry.

Relax

Cots, a pool and a playground are available for guests with children. On-site fitness facilities include a jogging track and a gym.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at IDR 50000 per stay.

Year renovated:   2010.  Number of floors:   28.  Number of rooms:   348.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

In general

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Late check-in
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Florist/Flower shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course
  • Jogging track

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Barbeque grills
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Reflex massage

Room facilities

  • In-room air conditioning
  • Paid in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  2 pm

Check-out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay free of charge when using existing bedding. 

How to reach hotel

hotel Sheraton Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    2000 ft
Airports
  • Juanda (SUB)
    7.5 mi
  • Abdul Rahman Saleh (MLG)
    46.1 mi
Train Stations
  • Gubeng Train Station
    1.0 mi
  • Pasar Turi Train Station Surabaya
    1.1 mi
Restaurants
  • Soto Cak Pardi
    700 ft
  • Imperial Chinese Restaurant (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    28
  • Number of rooms:
    348

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Sheraton Surabaya photos Exterior Hotel information
Premium Room
Bed type: Double bed or Double beds
Size: 390 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Deluxe|DOUBLE PREMIUM

Room facilities
    Sheraton Surabaya photos Exterior Hotel information
    Club Room
    Bed type: Double beds or Double bed or Twin beds
    Size: 390 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Standard|CLUB ROOM King Bed 2 Double Beds Flex

    Room facilities
      Guest Room
      Bed type: 1 King-size bed or 2 Double beds or Double beds
      Check Prices
      — Less information+ More information

      Standard|2 Double Beds Or King Bed; Free High-speed Internet, Voicemail Unrestricted WDC

      Room facilities
        Leisure King Suite
        Bed type: King-size bed
        Check Prices
        — Less information+ More information

        Suite|DELUXE SUITE King Bed Leisure

        Standard Suite
        Bed type: Double bed
        Check Prices
        — Less information+ More information

        Suite|SUITE STANDARD

        Sheraton Surabaya photos Exterior Hotel information
        Deluxe Room
        Bed type: Double beds or Double bed or Twin beds
        Size: 390 sq. feet
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        Deluxe|DELUXE ROOM 2 Double Beds King Bed Flex

        Room facilities
          Sheraton Surabaya photos Exterior Hotel information
          Deluxe King Suite
          Bed type: King-size bed
          Check Prices
          — Less information+ More information

          Suite|DELUXE SUITE King Bed Flex

          Sheraton Surabaya photos Exterior Hotel information
          Deluxe Suite
          Bed type: Queen-size bed
          Size: 690 sq. feet
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          Suite|Deluxe Suite - Breakfast included

          Room facilities
            Premium Deluxe Room
            Bed type: Double bed or Twin beds
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Deluxe|Premium Deluxe Promotion Room - Breakfast included

            Room facilities
              Sheraton Surabaya photos Exterior Hotel information
              Executive King Suite
              Bed type: King-size bed
              Check Prices
              — Less information+ More information

              Suite|King Bed; Executive Suite, Towers Suite, Continental Brkfst In Club Lng, Eve Drinks/hors D Oeuvres, Cd/dvd Stereo Unrestricted WDC

              Room facilities
                Sheraton Surabaya photos Exterior Hotel information
                Executive Suite
                Bed type: Double bed or 1 Super King-size bed
                Size: 865 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                Suite|Executive Suite - Breakfast included

                Room facilities
                  Royal Suite
                  Bed type: Double bed
                  Check Prices
                  • Air conditioning
                  — Less information+ More information

                  Suite|Royal Suite - Breakfast included

                  Room facilities
                    Signature Room
                    Bed type: 1 King-size bed or 2 Double beds
                    Check Prices
                    • Air conditioning
                    — Less information+ More information

                    Standard|2 Double Beds Or King Bed; Signature Sleep Experience, Sheraton Club Benefits, Free High-speed Internet, Continental Brkfst In Club Lng Unrestricted WDC

                    Room facilities
                      Signature King Room
                      Bed type: King-size bed
                      Check Prices
                      — Less information+ More information

                      Standard|King Bed; Signature Sleep Experience, Separate Livingroom W/sofa, Eve Drinks/hors D Oeuvres, Continental Brkfst In Club Lng Unrestricted WDC

                      Room facilities
                        Sheraton Surabaya photos Room Deluxe Suite with access to Club Lounge
                        Signature Suite
                        Check Prices
                        • Air conditioning
                        — Less information+ More information
                        Room facilities

                          How to reach hotel

                          hotel Sheraton Surabaya Hotel Surabaya location
                          Show big map »

                          Hotel Address:

                          Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261

                          Get directions
                          City Center
                          • Surabaya
                            2000 ft
                          Airports
                          • Juanda (SUB)
                            7.5 mi
                          • Abdul Rahman Saleh (MLG)
                            46.1 mi
                          Train Stations
                          • Gubeng Train Station
                            1.0 mi
                          • Pasar Turi Train Station Surabaya
                            1.1 mi
                          Restaurants
                          • Soto Cak Pardi
                            700 ft
                          • Imperial Chinese Restaurant (cuisine: Chinese)
                            700 ft
                          Hotel information
                          • Check-in:
                            from  2 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2010
                          • Number of floors:
                            28
                          • Number of rooms:
                            348

                          Hotel Awards

                          IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Indonesia

                          Use Badge

                          Sheraton Surabaya Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Other hotels
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                          What's nearby

                          Tourist attractions

                          • Surabaya Zoo - 2.4 mi

                          Popular areas

                          • City Center - 1700 ft
                          • Joko Dolog Statue - 1700 ft

                          Places of interest

                          • Gereja Perawan Maria tak Berdosa - 3000 ft
                          • BG Juntion - 3300 ft
                          • Surabaya Plaza - 3700 ft
                          • Taman Remaja Surabaya - 1.0 mi
                          • Heroes Monument - 1.1 mi
                          • Airlangga University - 1.4 mi
                          • Atom Market - 1.4 mi
                          • De Javasche Bank - 1.8 mi
                          • Bungkul Park - 2.0 mi
                          • Surabaya Town Square - 2.2 mi
                          • Darmo Trade Center - 2.7 mi

                          Train stations

                          • Gubeng Train Station - 5000 ft
                          • Pasar Turi Train Station Surabaya - 1.0 mi

                          Shopping areas

                          • Tunjungan Mall - 400 ft
                          • Grand City Mall - 4300 ft
                          • Hi-Tech Mall - 1.1 mi
                          • Central Point Mall - 1.9 mi
                          • Ciputra World Surabaya Mall - 2.5 mi

                          Monuments and Landmarks

                          • Sharp Bamboo Monument - 2700 ft
                          • Submarine Monument - 3700 ft
                          • Cheng Hoo Mosque - 4600 ft
                          • Red Bridge Surabaya - 1.7 mi
                          • Ampel Mosque - 2.2 mi

                          Museums

                          • House of Sampoerna - 1.9 mi
                          • Mpu Tantular Museum - 2.2 mi

                          Local attractions

                          • Gereja Perawan Maria Tak Berdosa - 1.3 mi
                            Jalan Kebon Rojo, Surabaya
                          • Museum Mpu Tantular - 1.4 mi
                            Jalan Raya Darmo, Surabaya
                          • Museum Sempoerna - 1.9 mi
                            Taman Sampoerna 6, Surabaya
                          • Taman Bungkul - 1.4 mi
                            Jalan Raya Darmo, Surabaya
                          • Jembatan Merah - 1.8 mi
                            Standplaat Jembatan Merah, Surabaya

                          Near the hotel

                          • Grahadi Building - 2300 ft
                            Jalan Gubernur Suryo, Surabaya
                          • Taman Hiburan Rakyat - 3300 ft
                            Tambaksari, Surabaya
                          • Balai Pemuda - 3100 ft
                            Jalan Pemuda 15, Surabaya

                          Restaurants nearby

                          • Soto Cak Pardi - 700 ft

                            Address: JL.Embong Malang

                          • Indigo Bar & Restaurant - 900 ft

                            Address: Jl Tunjungan 65
                            Phone: (031) 545 4333

                            60% likes this, based on 8 reviews
                            Cuisine: Indonesian

                          • Kopitiam Oey - 1600 ft

                            Address: Jalan Embong Malang 78K

                            Cuisine: Indonesian

                          • Imperial Chinese Restaurant - 700 ft

                            Address: Jl Tunjungan 102-104
                            Phone: (031) 546 6666

                            50% likes this, based on 29 reviews
                            Cuisine: Chinese

                          • Rawon Setan (Devil's Rawon) - 1600 ft

                            Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

                            65% likes this, based on 39 reviews
                            Cuisine: Indonesian

                          Hotel information
                          • Check-in:
                            from  2 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2010
                          • Number of floors:
                            28
                          • Number of rooms:
                            348

                          Hotel Awards

                          IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Indonesia

                          Use Badge

                          Hotels nearby
                          Cleo Hotel Surabaya
                          2 stars
                          0.3 km
                          Rukotel Surabaya
                          2 stars
                          0.3 km
                          Elmi Hotel Surabaya
                          3 stars
                          0.9 km
                          Artotel Surabaya
                          3 stars
                          3 km
                          Novotel Surabaya
                          4 stars
                          4 km
                          Cities nearby

                          Sheraton Surabaya Reviews

                          Guest reviews are submitted by our customers after their stay at Sheraton Surabaya

                          Average guest rating

                          8.6out of 10
                          Superb
                          Based on 10 reviews

                          Rating by category:

                          Rooms
                          8.0
                          Value
                          9.0
                          Location
                          6.5
                          Service
                          10.0

                          Guest reviews

                          • Group of friends
                            10.0

                            Everything. Just about everything about the hotel is perfect. If you are going to Surabaya and don't mind spending on a good hotel, Sheraton is what you are looking at.

                          • Single
                            7.4

                            Pelayanan sangat baik.

                            Di loby kurang kurusi.

                          • Family with children
                            7.4

                            The SPA open as early as 6am.

                          • Couple
                            10.0

                            the location next to tunjungan plaza. excellent!!!

                            no. there is no

                          • Group of friends
                            8.8

                            Convenient location n good facility

                          • Group of friends
                            7.8

                            next to tunjungan plaza

                            during reservation when the staff told me i made wrong reservation with Booked.net which wasnt true

                          • Single
                            8.2

                            I was upgraded from a deluxe room to 2 bedroom apartment. But since I'm a solo traveler, its simply to big for me..

                            I have no complaint..

                          How to reach hotel

                          hotel Sheraton Surabaya Hotel Surabaya location
                          Show big map »

                          Hotel Address:

                          Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261

                          Get directions
                          City Center
                          • Surabaya
                            2000 ft
                          Airports
                          • Juanda (SUB)
                            7.5 mi
                          • Abdul Rahman Saleh (MLG)
                            46.1 mi
                          Train Stations
                          • Gubeng Train Station
                            1.0 mi
                          • Pasar Turi Train Station Surabaya
                            1.1 mi
                          Restaurants
                          • Soto Cak Pardi
                            700 ft
                          • Imperial Chinese Restaurant (cuisine: Chinese)
                            700 ft
                          Hotel information
                          • Check-in:
                            from  2 pm
                          • Check-out:
                            until  12 pm
                          • Year renovated:
                            2010
                          • Number of floors:
                            28
                          • Number of rooms:
                            348

                          Hotel Awards

                          IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

                          According to guest reviews, the hotel has been rated as
                          Best Spa Hotels in Indonesia

                          Use Badge