Sheraton Surabaya Hotel

ex. Sheraton Surabaya Hotel & Towers

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Surabaya Hotel

Wi-Fi
Parking

IDR 50000 per stay

Luggage storage

Luggage storage

Locker room

24-hour

24-hour check-in

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

Restaurant buffet

Cafe

Snack bar

Coffee shop

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

Sheraton Surabaya is a 28-story hotel in an entertainment area of Surabaya within a 15-minute walk of Cheng Hoo Mosque offering non-smoking rooms along with a hairdresser and live performances. The deluxe hotel was built in 1995 and refurbished in 2010.

The venue is 3.6 km away from Ampel Mosque. The property is set a 10-minute stroll from Surabaya center.

A shopping mall and a market are located nearby.

Sheraton Surabaya Hotel lies within 20 minutes’ drive to Juanda airport.

Rooms

The hotel comprises 348 rooms equipped with cable TV with on-demand movies, a private safe, a dining area, a sofa and data ports. Some rooms have the city view. They also comprise en suite bathrooms appointed with a shower, complimentary toiletries and slippers.

Eat & Drink

Residents can sample light meals of local cuisine at the onsite restaurant. Coffee and tea are offered in the café bar. Guests can eat at Imperial Chinese Restaurant and Soto Cak Pardi, situated within a 5-minute walk of the venue.

A full breakfast is served at affordable prices. 

Services

Comforts like a safe deposit box, an ATM and a luggage storage are provided on site.

Relax

There are a spa lounge, a Jacuzzi and a sauna as well as steam baths and massage available for guests' relaxation. On-site amenities for fitness include a gym and a jogging track.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at IDR 50000 per stay.

Year renovated:   2010.  Number of floors:   28.  Number of rooms:   348.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour check-in
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Luggage storage
  • Locker room
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Coffee shop
  • Executive/club floor
  • Lobby
  • Florist/Flower shop
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Outdoor tennis court
  • Golf course
  • Jogging track

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant buffet
  • Cafe
  • Lobby bar
  • Poolside snack bar
  • Snack bar

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Babysitting/Child services
  • Children's pool

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Theater
  • BBQ facilities
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room facilities

  • In-room air conditioning
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Adjoining rooms
  • Separate dining area
  • Separate sitting area
  • Terrace
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator
  • Electric kettle

Bedroom

  • Premium bedding
  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Crib FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sheraton Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    2000 ft
Airports
  • Juanda (SUB)
    7.5 mi
  • Abdul Rahman Saleh (MLG)
    46.1 mi
Train Stations
  • Gubeng Train Station
    1.0 mi
  • Pasar Turi Train Station Surabaya
    1.1 mi
Restaurants
  • Soto Cak Pardi
    700 ft
  • Imperial Chinese Restaurant (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    28
  • Number of rooms:
    348

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Sheraton Surabaya photos Exterior Hotel information
Premium Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Room Description:

Non Refundable DOUBLE PREMIUM

Sheraton Surabaya photos Exterior Hotel information
Club Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • DVD player
Room Description:

Standard|CLUB ROOM King Bed 2 Double Beds Leisure2

Grand Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Computer hookup
Guest Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 2 Double beds

  • Check Prices
  • General:Free internet access
  • Voice mail
Room Description:

Standard|2 Double Beds Or King Bed; Free High-speed Internet, Voicemail Unrestricted WDC

Leisure King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|DELUXE SUITE King Bed Leisure

Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|SUITE STANDARD

Two-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Three-Bedroom Apartment
  • Max occupancy:

    2 persons

  • Check Prices
Club Floor Room
  • Max occupancy:

    2 persons

  • Check Prices
Sheraton Surabaya photos Exterior Hotel information
Deluxe Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 2 Double beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Free mineral water daily
  • Adjoining room
  • 220/240 V AC
  • Smoke detectors
  • Newspapers
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Hypoallergenic pillows
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Data ports
  • Radio
Room Description:

Deluxe|Deluxe Room King Bed 2 Double Beds Leisure2

Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|DELUXE SUITE King Bed Leisure2

Sheraton Surabaya photos Exterior Hotel information
Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Carpeted floor
  • Privilege access to executive lounge
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Electric kettle
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
Room Description:

Suite|Deluxe Suite - Breakfast included

Premium Deluxe Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Single beds or 1 Double bed, 1 Single bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free internet access
  • In-room safe
  • Individual air conditioning
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Free mineral water daily
  • Adjoining room
  • 220/240 V AC
  • Smoke detectors
  • Newspapers
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bedding:Cotton sheets
  • Hypoallergenic pillows
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Refrigerator
  • Media:Satellite TV
  • Wake up service
  • Computer hookup
  • Data ports
  • Radio
Room Description:

Deluxe|Premium Deluxe Promotion Room - Breakfast included

Executive King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • Computer hookup
Room Description:

Suite|King Bed; Executive Suite, Towers Suite, Continental Brkfst In Club Lng, Eve Drinks/hors D Oeuvres, Cd/dvd Stereo Unrestricted WDC

Sheraton Surabaya photos Exterior Hotel information
Executive Suite
  • Room size:

    865 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe/closet
  • Connecting room
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • Radio
Room Description:

SUITE EXECUTIVE

Royal Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic pillows
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Signature Room
  • Max occupancy:

    2 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic pillows
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

Standard|2 Double Beds Or King Bed; Signature Sleep Experience, Sheraton Club Benefits, Free High-speed Internet, Continental Brkfst In Club Lng Unrestricted WDC

Signature King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • General:Living room
  • Bedding:Sofa bed
Room Description:

Standard|King Bed; Signature Sleep Experience, Separate Livingroom W/sofa, Eve Drinks/hors D Oeuvres, Continental Brkfst In Club Lng Unrestricted WDC

Sheraton Surabaya photos Room Deluxe Suite with access to Club Lounge
Signature Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Hypoallergenic pillows
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Signature Junior Suite
  • Max occupancy:

    2 persons

  • Check Prices

Sheraton Surabaya Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Surabaya Zoo2.4 mi

Popular areas

  • City Center1700 ft
  • Joko Dolog Statue1700 ft

Places of interest

  • Gereja Perawan Maria tak Berdosa3000 ft
  • BG Juntion3300 ft
  • Surabaya Plaza3700 ft
  • Taman Remaja Surabaya1.0 mi
  • Heroes Monument1.1 mi
  • Airlangga University1.4 mi
  • Atom Market1.4 mi
  • De Javasche Bank1.8 mi
  • Bungkul Park2.0 mi
  • Surabaya Town Square2.2 mi
  • Darmo Trade Center2.7 mi
  • Bratang Flower Market2.9 mi

Train stations

  • Gubeng Train Station5000 ft
  • Pasar Turi Train Station Surabaya1.0 mi

Shopping areas

  • Tunjungan Mall400 ft
  • Grand City Mall4300 ft
  • Hi-Tech Mall1.1 mi
  • Central Point Mall1.9 mi
  • Ciputra World Surabaya Mall2.5 mi

Monuments and Landmarks

  • Sharp Bamboo Monument2700 ft
  • Submarine Monument3700 ft
  • Cheng Hoo Mosque4600 ft
  • Red Bridge Surabaya1.7 mi
  • Ampel Mosque2.2 mi

Museums

  • House of Sampoerna1.9 mi
  • Mpu Tantular Museum2.2 mi

Local attractions

  • Gereja Perawan Maria Tak Berdosa1.3 mi
    Jalan Kebon Rojo, Surabaya
  • Museum Mpu Tantular1.4 mi
    Jalan Raya Darmo, Surabaya
  • Museum Sempoerna1.9 mi
    Taman Sampoerna 6, Surabaya
  • Taman Bungkul1.4 mi
    Jalan Raya Darmo, Surabaya
  • Jembatan Merah1.8 mi
    Standplaat Jembatan Merah, Surabaya

Near the hotel

  • Grahadi Building2300 ft
    Jalan Gubernur Suryo, Surabaya
  • Taman Hiburan Rakyat3300 ft
    Tambaksari, Surabaya
  • Balai Pemuda3100 ft
    Jalan Pemuda 15, Surabaya

Restaurants nearby

  • Soto Cak Pardi700 ft

    Address: JL.Embong Malang

  • Indigo Bar & Restaurant900 ft

    Address: Jl Tunjungan 65
    Phone: (031) 545 4333

    60% likes this, based on 8 reviews
    Cuisine: Indonesian

  • Kopitiam Oey1600 ft

    Address: Jalan Embong Malang 78K

    Cuisine: Indonesian

  • Imperial Chinese Restaurant700 ft

    Address: Jl Tunjungan 102-104
    Phone: (031) 546 6666

    50% likes this, based on 29 reviews
    Cuisine: Chinese

  • Rawon Setan (Devil's Rawon)1600 ft

    Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

    65% likes this, based on 39 reviews
    Cuisine: Indonesian

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    28
  • Number of rooms:
    348

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Hotels nearby
Tunjungan Hotel
4 stars
0.2 km
Cleo Hotel Surabaya
2 stars
0.3 km
Majapahit
5 stars
0.3 km
Rukotel
2 stars
0.3 km
Bekizaar Hotel
3 stars
0.3 km
Cities nearby

Sheraton Surabaya Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Surabaya

Average guest rating

8.6out of 10
Superb
Based on 10 reviews

Rating by category:

Rooms
8.0
Value
9.0
Location
6.5
Service
10.0

Guest reviews

  • Group of friends
    10.0

    Everything. Just about everything about the hotel is perfect. If you are going to Surabaya and don't mind spending on a good hotel, Sheraton is what you are looking at.

  • Single
    7.4

    Pelayanan sangat baik.

    Di loby kurang kurusi.

  • Family with children
    7.4

    The SPA open as early as 6am.

  • Couple
    10.0

    the location next to tunjungan plaza. excellent!!!

    no. there is no

  • Group of friends
    8.8

    Convenient location n good facility

  • Group of friends
    7.8

    next to tunjungan plaza

    during reservation when the staff told me i made wrong reservation with Booked.net which wasnt true

  • Single
    8.2

    I was upgraded from a deluxe room to 2 bedroom apartment. But since I'm a solo traveler, its simply to big for me..

    I have no complaint..

How to reach hotel

hotel Sheraton Surabaya Hotel Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261

Get directions
City Center
  • Surabaya
    2000 ft
Airports
  • Juanda (SUB)
    7.5 mi
  • Abdul Rahman Saleh (MLG)
    46.1 mi
Train Stations
  • Gubeng Train Station
    1.0 mi
  • Pasar Turi Train Station Surabaya
    1.1 mi
Restaurants
  • Soto Cak Pardi
    700 ft
  • Imperial Chinese Restaurant (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    28
  • Number of rooms:
    348

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge