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Sheraton Surabaya

ex. Sheraton Surabaya Hotel & Towers

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton Surabaya

Wi-Fi
Parking

IDR 50000 per stay

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

Outdoor dining area

Poolside snack bar

Restaurant buffet

Cafe

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The comfortable Sheraton Surabaya is a 5-star hotel and offers a swimming pool, a tennis court and a golf course. The hotel's art deco building set in the heart of Surabaya was completely refurbished in 2010.

It lies within 15 minutes' walk of Cheng Hoo Mosque. Sheraton Surabaya Hotel is within about 10 minutes' walk of the center of Surabaya.

The hotel offers easy access to a shopping mall and a market.

Gubeng train station is nearby. Due to its central location, guests can get to Juanda airport within 20 minutes drive.

Rooms

There are 348 guestrooms featuring club floor room, grand deluxe king suite and leisure king suite equipped with cable TV with on-demand movies, a private safe, a dining area, a sofa and data ports. Sheraton Surabaya Hotel features rooms with the city view. The rooms offer chic decor.

Eat & Drink

The 24-hour restaurant serves light local meals. Guests can savor coffee and tea in the café bar. Imperial Chinese Restaurant and Soto Cak Pardi are situated in an entertainment area, about 200 meters away of the property.

A full breakfast is served at affordable prices. 

Services

The on-site car and limousine rentals are also available.

Relax

A spa lounge, a Jacuzzi and a sauna are offered for guests' enjoyment. On-site fitness amenities include a gym and a jogging track.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at IDR 50000 per stay.

Year renovated:   2010.  Number of floors:   28.  Number of rooms:   348.

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Facilities

General

  • Non-smoking rooms
  • Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Late check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Gift/Newsstand
  • Hairdresser
  • Lobby
  • Florist/Flower shop
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Jogging track

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Postal service
  • Bell staff/Porter

Dining

  • Continental breakfast
  • Restaurant buffet
  • Cafe
  • Poolside snack bar
  • Outdoor dining area
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Projector
  • Fax/Photocopying

Children

  • Cots
  • High chairs
  • Paid babysitting/ Child services
  • Children's pool

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • Garden area
  • Theatre
  • BBQ facilities
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • In-room safe
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Turndown service
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathtub
  • Hair dryer
  • Slippers
  • Room toiletries
  • Bathroom telephone

Self-catering

  • Refrigerator
  • Electric kettle
  • Oven

Bedroom

  • Down comforter

Media

  • Flat-screen TV
  • Internet television
  • International calls
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

One child
0 - 2 years
Cot FREE
Existing bedding FREE
All children
3 - 12 years
Existing bedding FREE
Maximum capacity of cots and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Sheraton Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261

Get directions
Airports
  • Juanda (SUB)
    7.5 mi
  • Abdul Rahman Saleh (MLG)
    46.1 mi
Train
  • Gubeng Train Station
    1.0 mi
  • Pasar Turi Train Station Surabaya
    1.1 mi
Restaurants
  • Soto Cak Pardi
    700 ft
  • Imperial Chinese Restaurant (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    28
  • Number of rooms:
    348

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Rooms and availability

Sheraton Surabaya photos Room
Premium Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Bathtub
    • Air conditioning
    • + More
  • General:Internet access
  • Safe
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
Sheraton Surabaya photos Room
Club Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 2 Single beds or 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Wi-Fi
  • In-room safe
  • Individual air conditioning
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Free mineral water daily
  • Adjoining room
  • Privilege access to executive lounge
  • 220/240 V AC
  • Smoke detectors
  • Newspapers
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror
  • Phone in bathroom
  • Weight scale
  • Toilet
  • Bedding:Hypoallergenic pillows
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • DVD player
  • Data ports
  • Radio
Sheraton Surabaya photos Exterior Sheraton Surabaya Hotel & Towers
Deluxe Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds, 1 Double bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free internet access
  • In-room safe
  • Individual air conditioning
  • Facilities for disabled
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Wardrobe
  • Free mineral water daily
  • Adjoining room
  • 220/240 V AC
  • Smoke detectors
  • Newspapers
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Toilet
  • Bedding:Hypoallergenic pillows
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • Computer hookup
  • Data ports
  • Radio
Sheraton Surabaya photos Room
Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Wardrobe
  • Carpeted floor
  • Connecting room
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining area
  • Refrigerator
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • Computer hookup
  • Radio
Sheraton Surabaya photos Room
Executive Suite
  • Room size:

    865 sq. feet

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Living room
  • Wardrobe
  • Connecting room
  • Privilege access to executive lounge
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Refrigerator
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • Radio
Guest Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds or 1 King-size bed, 2 Double beds, 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Media:Cable/satellite TV
  • Wake up service
  • Radio
Room Description:

Standard|2 Double Beds Or King Bed; Free High-speed Internet, Voicemail Unrestricted WDC

Leisure King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Suite|DELUXE SUITE King Bed Leisure

Standard Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|SUITE STANDARD

Two-Bedroom Apartment
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic pillows
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Refrigerator
  • Media:Television
  • Wake up service
  • Radio
Three-Bedroom Apartment
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Free internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Hypoallergenic pillows
  • Dining:Coffee/tea maker
  • Kitchen unit
  • Refrigerator
  • Media:Television
  • Wake up service
  • Radio
Deluxe King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Media:Television
Room Description:

Suite|DELUXE SUITE King Bed

Premium Deluxe Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Smoking
    • Shower
    • Private bathroom
    • Non-smoking
    • + More
  • General:Free internet access
  • In-room safe
  • Individual air conditioning
  • 24-hour room service
  • Laundry services
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Free mineral water daily
  • Adjoining room
  • 220/240 V AC
  • Smoke detectors
  • Newspapers
  • Voice mail
  • Telephone
  • Turndown service
  • Alarm clock
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Phone in bathroom
  • Bedding:Cotton sheets
  • Hypoallergenic pillows
  • Down comforter
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kettle
  • Refrigerator
  • Media:Cable/satellite TV
  • Wake up service
  • Computer hookup
  • Data ports
  • Radio
Room Description:

[NON REFUNDABLE] Premium Deluxe Room

Executive King Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Media:Television
Room Description:

Suite|EXECUTIVE SUITE King Bed

Royal Suite
  • Max occupancy:

    3 persons

  • Check Prices
  • Room Facilities:
    • Smoking
    • Non-smoking
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Living room
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Hypoallergenic pillows
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio

Sheraton Surabaya Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

Local attractions

  • Ampel Mosque2.2 mi
    Jl. Ampel Masjid no. 53
  • Ciputra Waterpark7.4 mi
    Water Park Boulevard Citraraya
  • Jalesveva Jayamahe Monument4.1 mi
    Jln. Tanjung Perak Barat

Restaurants nearby

  • Soto Cak Pardi700 ft

    Address: JL.Embong Malang

  • Indigo Bar & Restaurant900 ft

    Address: Jl Tunjungan 65
    Phone: (031) 545 4333

    60% likes this, based on 8 reviews
    Cuisine: Indonesian

  • Kopitiam Oey1600 ft

    Address: Jalan Embong Malang 78K

    Cuisine: Indonesian

  • Imperial Chinese Restaurant700 ft

    Address: Jl Tunjungan 102-104
    Phone: (031) 546 6666

    50% likes this, based on 29 reviews
    Cuisine: Chinese

  • Rawon Setan (Devil's Rawon)1600 ft

    Address: Jalan Embong Malang No. 78 I (In front of JW Marriott Hotel)

    65% likes this, based on 39 reviews
    Cuisine: Indonesian

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    28
  • Number of rooms:
    348

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge

Cities nearby

Sheraton Surabaya Reviews

Guest reviews are submitted by our customers after their stay at Sheraton Surabaya

8.6
SuperbBased on10 reviews

Rating by category:

Rooms
8.0
Location
6.5
Service
10.0

Guest reviews

  • Group of friends
    10.0

    Everything. Just about everything about the hotel is perfect. If you are going to Surabaya and don't mind spending on a good hotel, Sheraton is what you are looking at.

  • Single
    7.4

    Pelayanan sangat baik.

    Di loby kurang kurusi.

  • Family with children
    7.4

    The SPA open as early as 6am.

  • Couple
    10.0

    the location next to tunjungan plaza. excellent!!!

    no. there is no

  • Group of friends
    8.8

    Convenient location n good facility

  • Group of friends
    7.8

    next to tunjungan plaza

    during reservation when the staff told me i made wrong reservation with Booked.net which wasnt true

  • Single
    8.2

    I was upgraded from a deluxe room to 2 bedroom apartment. But since I'm a solo traveler, its simply to big for me..

    I have no complaint..

How to reach hotel

hotel Sheraton Surabaya Surabaya location
Show big map »

Hotel Address:

Jalan Embong Malang No. 25-31, Surabaya, Indonesia, 60261

Get directions
Airports
  • Juanda (SUB)
    7.5 mi
  • Abdul Rahman Saleh (MLG)
    46.1 mi
Train
  • Gubeng Train Station
    1.0 mi
  • Pasar Turi Train Station Surabaya
    1.1 mi
Restaurants
  • Soto Cak Pardi
    700 ft
  • Imperial Chinese Restaurant (cuisine: Chinese)
    700 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    28
  • Number of rooms:
    348

Hotel Awards

IndonesianHOTEL AWARDSRecommendedSurabayaSheraton Surabaya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Indonesia

Use Badge